80 EDMs, 20 retention flows, 100s of thousands of subscribers

I embedded within the Funlab to provide freelance support creating email automations, optimising internal planning processes and writing bucketloads of click-worthy copy for more than six months.

At the end of 2024 year we hit an epic milestone—concepting and producing a photoshoot to take email sends to whole new heights. 4 talent, 8 hours and 1000s of photos later, the creative is out of this world. Subscribe to Funlab's emails to see them roll out. 💫

  • Led CRM revamp of Funlab’s six owned brands, strategising, writing and leading internal process optimisation

  • 80+ emails across 20 retention flows reaching hundreds of thousands of subscribers

  • Campaign conceptualisation for major campaign moments including Christmas, sale and EOFY periods

  • Pre- and post-production for multiple photoshoots, including casting, scriptwriting, and on-set direction

“A huge six months of progression and a monumental moment creating email-specific content that our subscribers will love and connect with. It was a pleasure to have you in the CRM team and thank you for everything. A talent and true professional. ”

- Tracy Jane Tanti, Head of CRM & Retention

Previous
Previous

Zalando